Here is a summary of our terms and conditions on which we provide our services to you.

Please read this page in full and familiarise yourself with this information prior to booking your appointment with us. Please feel free to contact us, to discuss any of this information in more depth.

How you may contact us:

57 Back Lane Wymondham NR18 0LB Phoning us on: 07714533911

Emailing us at: Amanda@bglamd.co.uk

Booking fee:

• A non-refundable booking fee of £50.00 is required for all treatment bookings.

• This amount is per treatment, not per appointment.

• Payment can be made through our online booking system; or via card, bank transfer, PayPal, Klarna or in cash.

• Bookings are not confirmed until a booking payment has been made.

• If there is a delay in making a booking payment, your appointment slot may be allocated to somebody else. A booking will not be held for you without a booking payment.

• The booking fee is strictly non-refundable. However, if you need to move your appointment: if you give us a minimum of 72 hours notice prior to your originally booked appointment and the appointment is moved to within 4 weeks of the original slot, we will transfer your appointment to another date. This is so long as our appointment availability can allow for this. If we don’t have the availability, then the appointment will not be able to be moved and the booking fee will be forfeited.

Consultation:

• A non-refundable booking fee of £25.00 is required for all consultation bookings.

• This is redeemable against skincare products and treatments for 6 months after your appointment.

• Payment can be made through our online booking system; or via card, bank transfer, PayPal or in cash.

• Bookings are not confirmed until a booking payment has been made.

• If there is a delay in making a booking payment, your appointment slot may be allocated to somebody else. A booking will not be held for you without a booking payment.

• The booking fee is strictly non-refundable. However, if you need to move your appointment: if you give us a minimum of 72 hours notice prior to your originally booked appointment and the appointment is moved to within 4 weeks of the original slot, we will transfer your appointment to another date. This is so long as our appointment availability can allow for this. If we don’t have the availability, then the appointment will not be able to be moved and the booking fee will be forfeited.

Providing your information to us:

• It is your responsibility to ensure that we are provided with all correct health related information prior to each treatment.

• Occasionally, we may need to ask for other information from you, in relation to your treatment. If you do no provide this information within a reasonable time of us asking for it, or you provide us with incomplete or incorrect information, we reserve the right to decline treatment.

If, based on the information you have given us, we deem that:

• you are medically unfit for treatment,

• you are unsuitable for your chosen treatment;

• your chosen treatment is unlikely to be successful;
  we will inform you of the rationale of why we have reached this conclusion, and we reserve the right to decline treatment.